FAQ
Shipping and returns
When will my order ship?
Orders are processed within 2–3 business days. You’ll receive an email with tracking details once your order ships.
How long does shipping take?
Most U.S. orders arrive within 3–7 business days. International delivery times vary based on location.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items within 14 days of delivery. Items must include original packaging.
How do I start a return?
Contact us at hello@spreadingourlight.com with your order number and reason for return, and we’ll send you next steps.
Are shipping costs refundable?
Shipping costs are non-refundable unless the item arrives damaged or incorrect.
The Light card
What is the Light card?
Each order includes a silver Light™ card — a small reminder to share positivity and encouragement with others.
How do I use it?
Keep it for yourself as a symbol of your inner strength, or pass it on to someone who could use a little Light.
Can I order extra cards?
Yes! You can purchase additional Light™ card packs in our Accessories section.
What’s the meaning behind it?
The Light™ card represents belief — a spark that connects us all. It’s a gesture meant to remind us that kindness spreads.
Sizing guide
How do I find my size?
Each product page includes a detailed size chart. If you’re between sizes, we recommend sizing up for a relaxed fit.
Are your items unisex?
Yes. Many of our tees and long sleeves are designed for all bodies, with inclusive sizing from XS to XXXL.
Do the clothes shrink?
All our garments are pre-shrunk, but we still recommend washing in cold water and air drying to preserve shape and softness.
Still unsure about fit?
Email us at hello@spreadingourlight.com — we’re happy to help you find the perfect size.
Care instructions
How should I wash my Light pieces?
Wash inside out with cold water and similar colors. Use a gentle cycle and mild detergent.
Can I tumble dry my items?
We recommend air drying to maintain fabric quality and longevity, though tumble drying on low heat is safe for most items.
What about ironing or steaming?
If needed, iron on low heat inside out or use a handheld steamer to smooth wrinkles. Avoid ironing directly over printed words.
Any special care for hoodies?
To keep them soft, turn inside out before washing and avoid high heat when drying.
Get in touch
Have questions about your order, or a general enquiry?
